Custom AI — CHIROPRACTIC
AI Receptionist for Chiropractic & PT Clinics
Custom AI — engineered for chiropractic and PT clinics. Not a templated bot that treats every phase-one care plan the same as a wellness maintenance visit.
Your business is recurring visits — and every missed reschedule call is recurring revenue walking out the door. Velzyx books adjustments, schedules PT blocks, and keeps treatment plans on cadence around the clock — into ChiroTouch, Jane, or Genesis.
Get scoped for chiropractic →See how it works ↓Talk to engineering →
Recurring visits are the business — and they are the leakiest
A chiropractic or PT clinic lives on completed care plans. A 12-visit plan that completes is healthy revenue; a patient who ghosts after a missed reschedule call is a four-figure hole in the month.
Rescheduling friction
Active care-plan patients reschedule constantly. Every reschedule call that hits voicemail risks a skipped visit — and a skipped visit risks a dropped plan.
Insurance complexity
PI, workers' comp, Medicare, commercial — each with different visit caps, auth requirements, and documentation. Patients call to check status while your front desk is double-booked.
Package + cash-plan inquiries
How much for a 10-pack of adjustments? Generic answers lose deals. The right answer, framed the way your best CA frames it, wins them.
New-patient intake delay
Someone with acute back pain calls at 7pm. If they hit voicemail, they call the chiro down the street.
No-show recovery
A patient no-shows. No one calls them back same-day. They quietly fall off the plan.
How Velzyx fixes each one
Velzyx is built around your providers, your visit types, your care-plan structure, and your insurance mix. She is not a generic appointment bot — she is your front desk extended to 24/7.
The math on missed new-patient calls
Chiropractic new-patient LTV averages ~$1,500 across 8-12 visits. Every after-hours call that goes to voicemail is a lifetime patient the next practice signs up.
Rough math: 6 missed/wk × $1,500 patient LTV × 52 weeks ≈ $468,000/yr in lost lifetime value.
Illustrative ranges based on operator-typical volumes. Your exact leakage depends on staffing pattern, hours of operation, and current callback discipline.
Velzyx vs. the alternatives
Four ways to answer the phone. Same seven dimensions. Velzyx is the only column that answers every one with a check mark.
| Capability | Velzyx | Generic AI receptionist | Hire a receptionist | Do nothing |
|---|---|---|---|---|
| Available 24/7 | ✓ | ✓ | ✗ | ✗ |
| Speaks 4 languages | ✓ | ✗ | rarely | ✗ |
| Writes to your PMS/CRM | ✓ | ✗ | manually | ✗ |
| Configurable to your practice | ✓ | ✗ | training | ✗ |
| Never quits, never sick | ✓ | ✓ | ✗ | ✗ |
| Instant deploy | ✓ | ✗ | 30-60 days | ✗ |
| Cost | Custom | $500-800/mo | $45k-70k/yr | ~$468k/yr lost |
Built to integrate with the tools you already run
Velzyx is engineered to sit on top of your existing chiropractic PMS and scheduling system. The systems your team logs into every morning stay in place — Velzyx writes to them.
Velzyx connects to your existing operator layer — no rip-and-replace.
What operators are saying
“Velzyx is in early access for chiropractic and PT clinics — talk to us about a pilot deployment against your recall and no-show recovery workflow.”— Velzyx engineering · Chiropractic pilot program
Frequently asked questions
Does Velzyx work with ChiroTouch, Jane, or Genesis?
Yes — plus ChiroFusion, Platinum System, zHealth, and most other chiropractic and PT scheduling systems. We confirm the exact write path during scoping.
Can Velzyx handle personal injury and workers' comp intake?
Yes. Velzyx is configured to your PI/WC script: attorney info, adjuster info, claim number, date of injury, correct provider routing. Structured handoff to your billing team.
What happens with care-plan cadence rules?
If your protocol says a phase-one patient needs three visits per week with at least one day between, Velzyx respects that. Plan logic is encoded in booking rules at deployment.
How does Velzyx handle missed visits and no-shows?
She runs same-day recovery calls from a list your team approves, offers rebook slots into compatible windows, and logs unreachable patients for human follow-up tomorrow.
What about HIPAA?
Velzyx is deployed under a BAA. Call audio and transcripts are handled under standard healthcare data controls. Compliance walkthrough available during scoping.
Will patients accept an AI receptionist?
In practice, patients vastly prefer Velzyx to long holds and voicemail tag — especially when in pain. She is honest about what she is when asked directly.
Can Velzyx quote cash packages and memberships?
Yes. Your pricing menu is loaded and framed the way your top CA frames it. She books the consult after the quote.
What does it cost?
Custom-built per clinic. Solo DC vs multi-provider PT group are very different scopes. Talk to engineering for an honest number.
Real call types Velzyx handles for chiropractic operators
These are the specific inbound patterns Velzyx handles today. Each has its own script, its own routing logic, and its own write path into your operator layer.
Reschedule loop
Velzyx pulls up the patient record, finds the next compatible slot that fits their care-plan cadence, confirms by text. No more 'let me call you back.'
Insurance status loop
Velzyx answers 'how many visits do I have left' from chart data, quotes the auth status your team has logged, and routes complex disputes to your billing person — without a 10-minute hold.
Package quote loop
Velzyx walks your cash-package pricing, monthly membership options, and consult pricing the way your top CA would — then books the consult.
Acute new-patient loop
Velzyx runs your new-patient screening, books into the earliest new-patient slot, and texts the intake forms so the chart is ready.
No-show recovery loop
Velzyx calls today's no-shows from your approved script, offers the next two compatible slots, and logs unreachable patients for human follow-up.
PI/WC intake loop
Full intake: attorney info, adjuster info, claim number, date of injury, correct provider routing. Structured handoff to your billing team.
How a Velzyx chiropractic deployment actually goes
Velzyx is not a signup-and-go SaaS product. She is engineered per operator, which means the deployment has a clear shape. Here is the standard rollout for chiropractic & pt clinics.
Week 1 — Scoping
Engineering sits with your operator team and maps the exact loops we are automating: call volumes by hour, current miss rate, the specific intake and dispatch scripts you run today, and the integration surface into your operator layer.
Week 2 — Configuration
Velzyx is configured to your voice, your policies, your provider or crew roster, your fee schedule, and your integration write path. Voice is chosen from the Velzyx voice library; script drafts are reviewed by your team.
Week 3 — Staged rollout
Velzyx goes live on a subset of your inbound — typically after-hours only, or a specific line — while your team monitors transcripts. Adjustments happen daily.
Week 4+ — Full production
Velzyx takes the full inbound volume. Ongoing tuning happens through the operator dashboard where you review transcripts, adjust scripts, and add new intents. Velzyx engineering stays on retainer for the operator's lifetime with the deployment.
What chiropractic operators worry about
Every operator we talk to has a version of the same three questions. Here is how we answer them.
Will callers know it is AI?
They can tell within a sentence or two if they listen closely, and Velzyx is honest about it if asked directly. In practice, callers vastly prefer her to voicemail, long holds, or an answering-service handoff — especially when they have a real problem to solve.
What happens when Velzyx does not know?
Every deployment has an escalation rule. Anything outside her configured scope routes to a human on your team — text, warm transfer, or callback per your workflow. Velzyx does not guess.
Can we change the script mid-flight?
Yes. The operator dashboard is where your team lives day-to-day: review transcripts, adjust prompts, add new intents, tune tone. You own the configuration; Velzyx engineering supports the changes.
How you measure Velzyx in production
Every deployment ships with the operator dashboard, where your team lives after go-live. This is not a black box — you see every call, every transcript, every booked appointment, every escalation. The dashboard shows the metrics that matter for a chiropractic operator: call volume by hour, capture rate versus voicemail, appointment-write success, dispatch or routing accuracy, and revenue attributable to Velzyx on a rolling basis.
The observability layer means adjustments happen fast. If Velzyx is misrouting a specific inbound pattern, you flag it in the dashboard and the script updates the same day. If she is booking into the wrong service duration, you correct it. The system is designed for the operator to own the configuration — the dashboard is where that ownership lives.
Beyond dashboards, every Velzyx deployment includes structured weekly reports: what she handled, what she escalated, what patterns are worth attention, and where the next configuration change should land. Velzyx engineering stays on retainer for the life of the deployment, but the operator holds the pen on the day-to-day.
What Velzyx does not do
A concrete list. Velzyx is honest about her scope so your team knows what still needs a human touch and so callers get routed correctly when they need it.
- She does not diagnose, prescribe, or give clinical advice. Any call that crosses into clinical judgment routes to a human on your team, per your escalation rule.
- She does not negotiate outside your policy. If the caller is asking for a fee waiver, a policy exception, or a custom quote outside her configured range, she routes to a decision-maker on your team.
- She does not pretend to be human. When a caller asks directly whether they are talking to an AI, she answers truthfully and continues the call. Callers respect the honesty; the conversation usually keeps going.
- She does not handle complaints or escalations. Any inbound flagged as a complaint or escalation routes immediately to your ops lead or manager per your workflow.
- She does not make things up. If she does not know an answer, she says so, collects the caller's info, and books a callback with the right person on your team.
Get scoped for chiropractic in 90 seconds
Pick your voice, wire the calendar, tune the intake script. We ship the deployment — you own the configuration and the calls.
More industries Velzyx serves: Medical · Dental · Mental Health · Optometry. See the full industry list or read what we build.