Custom AI — CHIROPRACTIC

AI Receptionist for Chiropractic & PT Clinics

Custom AI — engineered for chiropractic and physical therapy clinics. Not a templated SaaS plan.

Your business is recurring visits — and every missed call is recurring revenue walking out the door. Aria books adjustments, schedules PT blocks, and keeps treatment plans on track around the clock.

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How It Works

Five things happen on every inbound call to Aria — without your team picking up the phone.

Reads your schedule live Aria connects to the EHR and scheduling system you already use and reads availability in real time. No double-booking, no callback-to-confirm, no “let me check and get back to you.”
Answers every question until they’re ready to book Patients call with questions before they commit — insurance, pricing, parking, what to expect, who they’ll see. Aria handles all of it on one call, for as long as the caller needs to feel comfortable, without rushing them or putting other calls on hold.
Routes to the right chiropractor and room Multi-provider clinics get correct routing automatically — the right chiropractor gets the right adjustment, the right PT gets the right rehab block, the right treatment room is held for the right protocol.
Writes the booking directly into your EHR Every appointment lands in the EHR and scheduling system your staff already uses, with the caller’s name, the service type, the duration, and the notes. No second system to log into. No reconciliation work the next morning.
Frees your front desk to do the work that requires a person While Aria handles inbound volume — including the insurance verification call that used to block three other inbound at once — your team is free to greet patients in person, walk care plans and wellness packages, and close the work in front of them.

Recurring visits are the business — and they're the leakiest

A chiropractic or physical therapy clinic lives or dies on patient retention through a care plan. A 12-visit treatment plan that completes is healthy revenue. A patient who books visits one and two, then ghosts after a missed call to reschedule visit three, is a four-figure hole in your month. Add the insurance documentation burden, the package billing, and the fact that working adults book by phone after their own work day ends — and the front desk becomes the single biggest constraint on growth.

Rescheduling friction

Active patients on a 3x/week plan reschedule constantly. Every reschedule call that hits voicemail risks a skipped visit — and a skipped visit risks a dropped plan.

Insurance complexity

PI cases, workers' comp, Medicare, commercial — each with different visit caps, auth requirements, and documentation. Patients call to "check on auth" while your front desk is double-booked.

Package & cash plan inquiries

"How much for a 10-pack of adjustments?" Generic answers lose deals. The right answer wins them.

New patient intake delay

Someone with acute back pain calls at 7pm. If they hit voicemail, they call the chiro down the street.

No-show recovery

A patient no-shows. No one calls them back same-day. They quietly fall off the plan.

How Aria fixes each one

Aria is built around your providers, your visit types, your care plan structure, and your insurance mix. She's not a generic appointment bot — she's your front desk extended to 24/7.

Rescheduling friction
Active care-plan patients moving appointments constantly.

Aria reschedules instantly. She pulls up the patient's record, finds the next compatible slot that fits their care plan cadence, and confirms by text. No more "let me call you back."

Insurance complexity
Auth questions, visit-cap inquiries, status checks.

Aria triages and informs. She can look up authorization status notes your team has logged, answer "how many visits do I have left" from chart data, and route complex disputes to your billing person — without putting the patient on hold for ten minutes.

Package & cash plan inquiries
Prospective patients shopping pricing.

Aria quotes from your menu. She presents your cash packages, monthly memberships, and consult pricing the way you'd want them framed — then books the consult.

New patient intake delay
Acute pain calls at night and on weekends.

Aria captures the lead 24/7. She runs your new-patient screening questions, books into your next available new-patient slot, and texts the intake forms immediately so the chart's ready.

No-show recovery
Patient missed today's visit; nobody called.

Aria runs the recovery call. She calls no-shows the same day from your approved script, offers the next two compatible slots, and logs unreachable patients for human follow-up.

Real call types Aria handles

Care-plan reschedule

"I can't make my 4pm adjustment Thursday — can we move it?" Aria finds the next available compatible slot, confirms the patient stays on cadence, and updates the schedule.

Acute new patient at night

"I tweaked my back this morning — I need to be seen as soon as possible." Aria triages with your screening questions, books the earliest new-patient evaluation, and sends intake forms.

Package inquiry

"Do you have a package deal? I want regular monthly maintenance." Aria walks through your wellness plan options, captures preferences, and books the consult.

PI / personal injury intake

"My attorney referred me — I was in a car accident last week." Aria runs your PI intake script, captures attorney and adjuster info, and books the initial eval to the correct provider.

Auth status check

"Did my insurance approve the next set of visits?" Aria checks chart notes, gives the status, and either books the next visit or escalates to your billing person.

Recurring rebooking

"I'd like to set up my next four weeks of visits all at once." Aria walks the patient through a multi-visit booking that respects provider availability and your visit-type rules.

Built for chiropractic and PT clinics

Built for recurring care

Your business model is the patient on visit 7 of 12 — Aria is designed to protect that retention, not just to answer phones.

Insurance literacy

She knows the difference between commercial, Medicare, PI, and workers' comp intake — because your script tells her.

Human in the loop

Anything clinical, anything ambiguous, anything outside scope — Aria routes to your team and flags the chart.

24/7Front-desk booking on your existing line

~25-35%Typical no-show recovery rate

3xReschedule speed vs. callback

2-4 wkTypical onboarding

Illustrative ranges based on typical clinic deployments. Your numbers depend on patient volume and existing recovery workflows.

Frequently asked questions

Does Aria work with my chiropractic EHR / scheduling software?

Most chiropractic and PT scheduling systems offer integration. We confirm fit during scoping and connect Aria so she's writing to your live calendar, not a parallel one.

Can Aria handle personal injury and workers' comp intake?

Yes — Aria is configured to your PI / WC script: attorney info, adjuster info, claim number, date of injury, and the right provider routing. She passes a structured handoff to your billing team.

What happens with care-plan cadence rules?

If your protocol says a patient on phase one needs three visits per week with at least one day between, Aria respects that. Your plan logic is encoded in the booking rules at deployment.

How does Aria handle missed visits and no-shows?

She can run same-day recovery calls from a list your team approves, offering re-bookings into compatible slots. Calls that don't reach the patient are logged for human follow-up.

What about HIPAA?

Aria is deployed under a BAA. Call audio and transcripts are handled under standard healthcare data controls. We're glad to walk your compliance lead through the architecture.

What does this cost?

Custom-built per clinic. Solo DC vs. multi-provider PT group are very different scopes. Get an honest scope.

Will patients accept talking to an AI receptionist?

In our experience patients vastly prefer Aria to long holds and voicemail tag — especially when in pain. She's introduced however you prefer and is honest about what she is when asked.