01 — Careers

Engineers who treat AI like an operational system.

We're hiring engineers and operators who treat AI like an operational system, not a chatbot demo. Comfort with ambiguity is required. The work is concrete: real customers, production systems, the engineer who designed it is the one accountable for it in production. If that's the trade you want, read on.

02 — Open roles

What we're hiring for right now.

  • R-01

    Head of Customer Success — Aria

    Full-time · Newport Beach preferred · US + Canada

    Own the post-sale experience for Aria customers end-to-end — onboarding new practices, configuring deployments to fit each operation, monitoring performance, and serving as the operator's voice back into the engineering team. This is a hands-on role, not a CS-management role: you'll be the person practices actually talk to.

    Strong fitWorked closely with dental practices, multi-location service businesses, or front-desk operations; can run a configuration workflow without hand-holding; writes clearly enough that an operator gets value out of every interaction.

    Apply via email

  • R-02

    Talent Partner — recruiting & people ops

    Full-time · Newport Beach preferred · US + Canada

    Own end-to-end hiring across engineering and customer-facing roles. Source pipelines, screen, coordinate interviews, write the offer, manage onboarding. As we scale, you also stand up the people-ops foundation — lightweight processes, payroll and benefits coordination, the parts of operations that compound when you do them well early.

    Strong fitRecruited at a small AI, SaaS, or operations-heavy startup; comfortable running the full hiring loop without a team behind you; writes clearly enough that candidates choose to engage with our pipeline over a louder one.

    Apply via email

  • R-03

    Customer Support Specialist — Aria

    Full-time · Newport Beach preferred · US + Canada

    Handle inbound questions from Aria customers — configuration changes, account adjustments, day-to-day operational issues. You're the front line for operators after they go live. Document patterns as they emerge and route them back into engineering so the next customer never has to ask.

    Strong fitWorked support at a B2B SaaS or healthcare/dental tech company; high writing bar; calm under pressure; thinks of support as a product surface, not a ticket queue.

    Apply via email

03 — Practice

How we actually work.

  • Small by designWe hire slowly. The team stays small enough that every engineer knows the customers by name.
  • Customers, not ticketsEvery person at Velzyx talks to customers. There is no firewall between engineering and the operator.
  • Operator-firstWe engineer around the workflow first and the model second. Always.
  • Durable, not fastWe're building a practice we want to run for a long time, not a runway to a milestone deck.
  • Newport Beach baseWe have a real office. Hybrid is fine. Pure remote is fine when the role allows.
  • Honest compWe pay competitively for the seniority we expect and we tell you what the range is before we waste your time.
  • Direct feedbackIf a thing isn't working, you'll hear it. So will we.
  • OwnershipWhen the role allows, you own the system, the customers, and the outcomes.

04 — FAQ

Common questions.

Are you hiring engineers right now?

No active engineering openings at the moment. If you're a senior IC who's a clear fit for the way we work, you can still send a note — we keep a short shortlist for when the next role opens.

Are these roles remote?

Newport Beach is preferred because the operators we serve are largely in this corridor. Remote is acceptable for the right candidate — US or Canada based.

What's the interview process?

An intro conversation, a working session that mirrors the actual job, and a final reference round. We don't run gauntlets of take-homes — we'd rather spend the time on the work itself.

How do I apply?

Email info@velzyx.ai with the role name in the subject line. A short, specific note beats a long generic one.

Apply

Think you're a fit?

Send a short, specific note. We read every message and respond to candidates who feel like a real match.

Apply